How To Order
Step 1: Make an Account
- Check your delivery address is within our current Delivery Zones
- If you haven't already, sign up to create an account with your name, email and a password.
Step 2: Choose your Meal Box
- Check out our menu options on our current Menu Calendar
- Have a look at our current meal boxes, choose a box your preferred options, and add it to your cart.
Step 3: Check Out and Pay
- Head to the checkout via Your Cart in the top right hand corner.
- Add your delivery address, (please add instructions in line 1 if your doorstep is not easy to find) your email, name and contact cellphone number and pay through Shopify's secure processing.
Step 4: Receiving your Delivery
- House deliveries: If you have a secure, sheltered doorstep, we will just leave your box there with a knock at the door. If you have any previous Yum Jar boxes, jars, or ice packs we supply, please leave them outside your door (sheltered from rain if possible as they will break if wet and we like to reuse them!) for us to collect.
- Apartment deliveries: If you live in an apartment and will not be home during your delivery, please include both the number and floor of your apartment and your building's access code on your address in line 1, so we can safely leave it outside your door. Please leave any previous box of jars outside your apartments doorstep, not outside the building. If you will be home, we will call you on arrival and wait for you to come down with any previous box of jars and collect your new box.
- Workplace deliveries: You can receive a workplace delivery on a Friday during the day if we can deliver it straight into your office/reception, or if you're able to meet us outside your office building in case of secure access. We ask that you bring your previous boxes/jars to work with you too so we can collect them from there.
- Pickups from our Kitchen: If you can't receive a home delivery for any reason, pickup from our kitchen is possible between 5:30-6pm Wednesday or Thursdays. We ask that you bring your previous boxes/jars back to us on collection.
- Ordering is now open 24/7 but cuts off for each week either when we are at capacity, or at 9am on the Monday week of delivery. Orders made after 9am Monday will be processed and delivered the following week.
- You can see the upcoming meals for the month on our Menu Calendar.
- We are a very small team and will always endeavour to reply to communications as much as possible, however sometimes it might take up to 24 hours for a reply, so make sure to email any inquiries as soon as you have them!