FAQs

What is Yum Jar?

Yum Jar is a small food business that creates and delivers delicious, fresh, healthy, zero-waste lunches to the Wellington CBD 5 days a week (excluding public holidays). Our meals are created fresh from scratch in the morning by our chef and delivered to our customers’ locations from 11:30am-1pm. We work hard to provide our customers with tasty meals by using fresh produce and a variety of plant-based proteins and carbohydrates that come together to create delicious Yum Jars!

Yum Jar's meals are delivered in 1L glass jars that you return to us at your next order's delivery, creating a cycle that is zero-waste from pot to plate! No more plastic takeaway containers that just get thrown away. 

When we do our grocery shop we minimise buying food in plastic packaging as much as possible by using bulk bin shops and bringing our own containers. Examples of places you can do this are Hopper Home Eco Shop (Mt. Cook), Bin Inn (Petone), Commonsense Organics, and a variety of others. We source our produce fresh daily from local trusted fresh suppliers Chevalier and our herbs and some greens from Shoots Wellington.

We are collaborating with NoCar Cargo, a local, CBD bicycle delivery service to bring your CBD orders to you via bike which means even fewer carbon emissions per Yum Jar! We are saving for an electric vehicle too, but for now we make only 1 trip for the 40 odd orders we deliver so our carbon footprint is as low as economically possible.

Why choose Yum Jar?

Yum Jar was created to make eating healthy, plant-based food and reducing your carbon footprint as easy, convenient and delicious as possible! 

1. Yum Jars are zero-waste from pot to plate!

There’s a huge amount of pressure as a society to reduce our consumption levels and carbon footprint, but we as consumers have been hardwired to rely on harmful but convenient solutions like plastic packaging and takeaway foods on the regular. Yum Jar takes the guilt out of takeaway foods by providing a zero-waste option in a reusable glass jar that you give back to us next time we deliver. All you have to do is remember to bring your previous jar with you to work to swap for your next order.

2. Yum Jars are super convenient!

Have you ever spent your whole lunch break waiting in line for your lunch? Are you tired of eating the same food every day? Or is deciding what to get for lunch just becoming a hassle? Yum Jar has you covered! We take the stress out of buying lunch by delivering it to you at lunch time, fresh and ready to eat. Pick up your Yum Jar at/after the delivery time, and eat wherever you like at your leisure! Head to the waterfront, sit in the park, or eat in the office with time to spare.

3. Yum Jars are 100% plant-based!

With more and more information surfacing about global warming and the negative effect our food habits are having on our atmosphere, eating plant-based foods has been widely shown to greatly reduce our impact - by up to 80% per person! BUT changing our eating habits without sacrificing nutrition and taste can seem like an impossible task. Yum Jar to the rescue! We want to help our customers feel good about themselves, not only by eating delicious and nutrient dense meals but also by knowing they are reducing their environmental impact.

Should I buy a regular or large size? ($11-$13)

Our meals are designed to suit most peoples dietary needs at lunchtime, i.e. to meet 1/3 of your daily nutritional intake. Our large meals are approximately 1/3 larger than our regular size and are recommended for those who require a larger intake of food i.e. those who spend more time doing physical activity, or just happen to have a larger appetite! For only an extra $2, we think that's a bargain!

A good way to find out your needs could be to ask yourself this question: do you usually go back for seconds or find yourself needing a snack in the afternoon? If yes, then you might want to try a large! Or, if you know you won’t be getting dinner at a regular time, you might want to refrigerate the second half of your large meal and eat it later in the day.

Why is today's Yum Jar bigger/smaller looking than yesterday's?

We base the amount of food in your Yum Jars off the amount of nutrients in them, and we want to keep the fat content lower than your average takeaway. That's why some of our meals, i.e. Risotto, and Nachos, will look smaller than others; but hopefully they will satisfy you just as much!

Is there a minimum/maximum order?

No minimum required! You can order just once a week or buy every day.
As for a maximum, as Yum Jar is current sole-owned and operated for the moment there is a limit of 40 orders total per day, so if you would like to make a bulk order, please email us in advance! (See next question)...

Do you offer Catering?

If you wish to make bulk orders of Yum Jars for your workplace please email us! We love to help cater events to help them run as smoothly as possible, be delicious, plant-based, and zero-waste! We will bring your catering to you at the specified time, and pick up all the jars when you're done. We can do weekdays with what we have listed on the menu, and we have a catering menu to choose from for weekend orders. (Note: for weekend orders we have a minimum order purchase of 20 jars worth to cover staffing costs).

Are Yum Jars hot or cold? Can I heat them up?

As we offer a different meal every day, sometimes your Yum Jar will be served warm, i.e. pasta, and sometimes it will be cold i.e. potato salad. As they are freshly made and delivered straight to you from our kitchen in insulated carry bags, the temperature of your food will be appropriate and safe for consumption on delivery, but if you aren't going to eat it immediately please put it in the fridge. If your delivery is further down the delivery schedule, your order might not be piping hot, and we recommend re-heating it if so. NOTE: Please DO NOT heat your Yum Jar in the microwave or oven! If you want to reheat your Yum Jar meal we recommend you tip the contents into a microwave- or oven-safe vessel. The lids especially are not microwave safe. 

The jars and lids ARE BOTH dishwasher safe (including our labels). If you want to put it through your dishwasher please rinse it out with soapy water first.

I work/live outside your delivery zone! When will you be delivering to me?

As soon as we are regularly hitting our daily capacity of 40 we hope to hire another staff member who can both help in the kitchen and deliver in another vehicle. This way we can expand our delivery zone with production demand! As we are based in Kingston our next expansion zone will definitely be Miramar/Seatoun, and hopefully Petone/Lower Hutt! We would LOVE to deliver to you, so encourage your city-based friends to order more so we can eventually make it to you by sharing our website or instagram with them! We also offer catering and would be happy to deliver further out for bulk orders, just inquire via email at least 1 week in advance!

Can I cancel my Yum Jar if I am out-of-office?

Yes you can! And if it's before 9am you will get a FULL refund in the form credit on your account. Cancellations after this cannot be refunded unfortunately as they are already made and are less likely to be sold. (In the event of us having leftovers we will always find a home for them, so never fear, it doesn't go to waste!)

Are Yum Jars Coeliac-friendly?

Most of our meals are gluten free by default, so apart from days where the meal is a pasta dish there is no gluten in the kitchen. The days we have a pasta dish we use separate equipment for all the gluten free pasta options and they are dished up first and put out of the way of the durum wheat pasta.

If you have Coeliac's, please be aware that we buy our nuts, seeds, spices, and powders, and some liquids (i.e. oil, vinegar) from bulk shops to reduce packaging, and therefore cannot guarantee they won't have come into contact with gluten somewhere along the line.

So, to sum up, like most food services, while the risk of contamination is extremely low due to our practices, some of our products will unfortunately possibly have traces of gluten.

How do you re-use Yum Jars hygienically?

When we receive empty Yum Jars back from our customers regardless of how clean they look they are washed in the sink, put in the commercial dishwasher, and sterilised to ensure they are 100% safe for re-use. As above, you are welcome to rinse and put yours through the dishwasher at your work, but if you can't do this, just a quick sink rinse is fine.

What do I do if I break/lose my jar?

Please just let us know! We will just ask for a small $2 replacement fee that you can pay next time. We also recommend you store your empty Yum Jar out of sight after work hours as someone may think to recycle or take it away!

What if I no longer intend to order from Yum Jar?

If for any reason you are unsatisfied with our service please let us know and we will see what we can do to improve! We are still a new small business and are open to trying new things and welcome suggestions from our customers.

If you can no longer purchase Yum Jar, please let us know as we would like to collect our Yum Jar from you, so will arrange with you a suitable day/time for this if possible.

I want to buy jars like this! Where do you get them?

Yum Jar currently purchases jars in bulk from Arthur Holmes in Petone. They are about $2 each depending on the size of your purchase. They are also able to be shipped to you in boxes of 15. Great for setting up a bulk-bin-goods-sourced pantry.

Can I use my own containers?

Unfortunately not, sorry! We recommend you keep your jar at work between orders to save the hassle of carrying it anywhere except back to us on your next delivery day.

Do I have to pay extra for the delivery?

If you are located in the Wellington CBD, the delivery is free. If you are outside the blue marked zone it will cost slightly extra as we have deliver your order by car. This will be specified at checkout. If you are located outside our marked out Wellington suburbs delivery zone we may be able to deliver to you but likely not until after 1pm. Get in touch via email to see what we can do for you.

Where's the meat and dairy?

All Yum Jars are 100% free from animal products. You can get all the nutrition (yes, including protein and calcium!) you need from plant-based foods, you just have to know how! Luckily, our chef Ottilie has been cooking vegan for over 6 years and has been a vegetarian most of her life, so has a whole lot of delicious and satisfying plant-based recipes up her sleeve. Some of these recipes taste just like the 'real deal', just without relying on the hugely environmentally detrimental animal product industry. Included in every Yum Jar is a variety of proteins, carbs and other important nutrients that all come from plant-based ingredients that will satisfy vegans, vegetarians, and omnivores alike!

How do I know my card details are secure?

When you purchase by credit or debit card our website directs you to Stripe processing to take your details. The only thing our system retains are your profile details, the rest is secure in the banking system. Once your purchase is approved you will be brought back to the Yum Jar website. Your order needs to come back for it to be confirmed and for both of us to receive notification of your order.

 

What if I have other questions? 

For all other inquiries, please send us an e-mail.